Quality Policy
We want our customers to be satisfied. Internal customers are just as important as external customers. external customers.
The quality of our services and products is based on high customer requirements. Fulfillment of these requirements is essential for the success of the company and thus for the protection of jobs. Within the company, each of us is a supplier of services and products and therefore has internal customers to whom flawless performance must be provided in due time.
We comply with all requirements relating to product safety in accordance with the state of the art. state of the art.
The objective is the highest possible product safety of all our design and production activities for the user. The identification, evaluation and reduction of potential product risks through the application of appropriate techniques ensures that all aspects of product safety are adequately considered. Senior management supports the preventive approach to product safety and considers it a managerial function.
We are committed to quality. Management must take the lead in our quality efforts.
The impeccable quality of our performance is the prerequisite for satisfying internal and external customer requirements. Maintaining our high quality standard and continuous improvement are our ongoing tasks. Our managers are committed to the business rules and quality policy of TECCO AUTOMOTIVE S.A. and set a clear example for the same. They motivate employees to act with quality in mind, define objectives and promote teamwork and a way of thinking integrating all departments.
We consistently eliminate defects. Our goal is zero defects.
Defect prevention takes precedence over defect detection. If defects occur despite preventive action, they must be permanently eliminated by methodical and systematic measures. Defects are deviations from standards. They increase our costs and reduce our competitiveness. We are therefore anxious to get everything right from the start and lay the foundations accordingly.
We make continuous improvements and consider our defaults.
We want to take the lead in global competition. We achieve this by continuously and measurably improving the effectiveness of our management systems, our performance, our business processes and our products.
Our standards and procedures include customer requirements and our know-how. They must be persistent in all activities. We impart the necessary knowledge It is the responsibility of every superior to provide job-oriented training for employees. The acquired knowledge must be maintained and improved through continuous training.
Approved in Olèrdola on February 12, 2024
The Chief Executive Officer of TECCO AUTOMOTIVE, S.A.
Francisco Abad Sacristán
Vers. 006